Welcome to Number One Lights. These Terms of Service ("Terms") govern your use of our website at numberonelights.com and any related services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
Overview of Services
Number One Lights provides permanent outdoor LED lighting installation services in Calgary, Alberta and surrounding communities. Our website allows you to:
- Learn about our GOULY LED Lighting System and Gen 3 Lighting platform.
- Browse lighting designs, patterns, and installation examples.
- Request a free quote for lighting installation.
- Submit inquiries through our contact form.
- Book a virtual consultation through our scheduling system.
- Access educational content including blog articles, FAQ, and guides.
Use of the Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates any applicable federal, provincial, or local law.
- Submit false, misleading, or fraudulent information through any form.
- Attempt to interfere with or disrupt the website's operation, servers, or networks.
- Use automated systems (bots, scrapers, crawlers) beyond what is permitted by our robots.txt file.
- Attempt to gain unauthorized access to any portion of the website.
- Use the website to collect personal information about other users.
Quotes and Pricing
Quotes provided through our website (including instant quotes and virtual consultations) are estimates based on the information you provide and are not binding offers. Final pricing is determined after an on-site assessment of your property and may differ from the initial estimate.
All prices are quoted in Canadian Dollars (CAD) and are subject to applicable taxes, including GST. We reserve the right to modify pricing at any time. Pricing changes will not affect quotes that have already been formally accepted.
Installation Services
Installation services are subject to a separate service agreement between you and Number One Lights. These Terms govern your use of the website only and do not constitute a service agreement. Specific terms related to installation — including warranty, liability, scheduling, and payment — will be outlined in your service agreement.
Warranty
5-Year Limited Warranty
The GOULY LED Lighting System comes with a 5-year limited warranty on all components. Full terms are provided with your installation service agreement.
The warranty covers defects in materials and workmanship under normal use. It does not cover:
- Damage caused by misuse or unauthorized modification.
- Acts of nature beyond the system's rated specifications.
- Failure to follow recommended maintenance guidelines.
Intellectual Property
All content on this website — including text, images, graphics, logos, design elements, lighting patterns, photographs, and software — is the property of Number One Lights or its licensors and is protected by Canadian and international intellectual property laws.
You may not:
- Reproduce, distribute, or publicly display any content without prior written permission.
- Use our trademarks or branding in any manner that may cause confusion or imply endorsement.
- Modify, create derivative works from, or reverse engineer any portion of our website.
GOULY, Gen 3 Lighting, and Number One Lights are trademarks of Number One Lights. Third-party trademarks referenced on our website (including sports team names) are the property of their respective owners and are used for descriptive purposes only.
User-Submitted Information
When you submit information through our forms, you represent that the information is accurate and truthful. You grant us permission to use the information to respond to your inquiry, provide our services, and improve our offerings.
We handle your personal information in accordance with our Privacy Policy.
Third-Party Links and Services
Our website may contain links to third-party services including:
- Cal.com (virtual consultation scheduling)
- Apple App Store and Google Play Store (GOULY app downloads)
- Facebook and social media platforms
- Google Reviews
We are not responsible for the content, privacy practices, or availability of third-party services. Your use of them is governed by their respective terms.
GOULY App
The GOULY mobile application is a separate product with its own terms of service and privacy policy. References to the GOULY app on our website are for informational purposes. Your use of the app is governed by the terms provided within it and by the app store from which you download it.
Limitation of Liability
To the maximum extent permitted by law, Number One Lights shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, including:
- Errors, inaccuracies, or omissions in website content.
- Website downtime or unavailability.
- Unauthorized access to or alteration of your transmissions or data.
- Any loss or damage from reliance on information provided on the website.
Our total liability for any claim arising from website use shall not exceed the amount you paid to us, if any, for the services giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Number One Lights, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the website, your violation of these Terms, or your violation of any rights of a third party.
Insurance and Licensing
WCB Insured
As required by Alberta Labour Laws
$3M Liability
Commercial general liability insurance
Business License
Licensed to operate in Alberta
GST Registered
Collects and remits GST to CRA
Governing Law
These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Alberta.
Modifications to These Terms
We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting. The "Last updated" date at the top indicates when the Terms were last revised. Continued use of the website constitutes acceptance of the updated Terms.
Severability
If any provision of these Terms is found unenforceable by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Contact Us
If you have questions about these Terms of Service: