GOULY includes an Instant Support Line plus our local team is always available. You are never left without help after your install.
GOULY includes an Instant Support Line with real help when you need it. Many other systems leave you with no contact and no help after install; Gen 3 Lighting and the GOULY ecosystem are built to keep you supported with the app, resources, and support channels. anytime.
Ongoing support
The install is just the beginning. Here is how we support you for years to come.
Direct access to GOULY's support team for technical issues, app questions, and troubleshooting. Real people, not chatbots.
Number One Lights is based in Calgary. You can reach us directly for service calls, questions, or system expansions.
The GOULY app includes built-in help, video walkthroughs, and guides. Plus our website has a full tutorial library.
The system receives free over-the-air updates that add features, improve performance, and expand pattern libraries.
Need a physical service visit? We handle LED replacements, system expansions, and any on-site troubleshooting.
We are not a fly-by-night installer. We are a local company that stands behind every project we complete.
Next step
Tell us about your roofline and goals. We quote by the project, not linear footage — so you get a price that reflects your home.
What our customers say
"Great job and gave a great training session on the device on how to use it. Everything looks great and they made it very...Read Charlene L.'s full review"
"Highly recommend Kyle from Number One Lights! Kyle was absolutely amazing from start to finish. He was incredibly friend...Read Ruby S.'s full review"
"Number One Lights are amazing! Kyle and his crew were on time and completed the job in one day! Even staying till after ...Read Dave F.'s full review"
"We are so happy with the work from Number One Lights, very professional and the results are amazing. Highly recommended!"
"Very professional installation done in a timely fashion. Easy to use interface for the lights. Lots of patterns to choos...Read Randy G.'s full review"
"Kyle and his partner did an amazing job on our permanent lights 👍"
"We love love love our lights. Kyle is awesome to deal with and stands behind his product."
"Kyle was so great to deal with. He did a great job on the lights. They look fantastic. So happy."
"#1 Lights was very good to work with. Kyle did the installation when he said he would. Came back and checked on things t...Read Karen L.'s full review"
"We are absolutely thrilled with our new permanent lights! Kyle was fantastic. Not only was he on time for every appointm...Read Riya P.'s full review"
Learn more
These pages go deeper on the components, app, and experience behind every Number One Lights install.
Related questions
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