What support do you get after permanent lights are installed?

GOULY includes an Instant Support Line plus our local team is always available. You are never left without help after your install.

Explore The System
Quick Answer

GOULY includes an Instant Support Line with real help when you need it. Many other systems leave you with no contact and no help after install; Gen 3 Lighting and the GOULY ecosystem are built to keep you supported with the app, resources, and support channels. anytime.

Ongoing support

What support looks like after day one

The install is just the beginning. Here is how we support you for years to come.

01

GOULY Instant Support Line

Direct access to GOULY's support team for technical issues, app questions, and troubleshooting. Real people, not chatbots.

02

Our local team

Number One Lights is based in Calgary. You can reach us directly for service calls, questions, or system expansions.

03

App support & tutorials

The GOULY app includes built-in help, video walkthroughs, and guides. Plus our website has a full tutorial library.

04

Firmware updates

The system receives free over-the-air updates that add features, improve performance, and expand pattern libraries.

05

Service calls

Need a physical service visit? We handle LED replacements, system expansions, and any on-site troubleshooting.

06

Long-term relationship

We are not a fly-by-night installer. We are a local company that stands behind every project we complete.

LocalCalgary-based team
DirectGOULY Support Line
FreeApp updates & tutorials
5 yrWarranty coverage

Next step

Ready to find out your price?

Tell us about your roofline and goals. We quote by the project, not linear footage — so you get a price that reflects your home.

What our customers say

Real reviews from Calgary homeowners

The Number One Experience

Real Reviews from Actual Families

Charlene L.'s home

"Great job and gave a great training session on the device on how to use it. Everything looks great and they made it very...Read Charlene L.'s full review"

Charlene L.via Google
Ruby S.'s home

"Highly recommend Kyle from Number One Lights! Kyle was absolutely amazing from start to finish. He was incredibly friend...Read Ruby S.'s full review"

Ruby S.via Google
Dave F.'s home

"Number One Lights are amazing! Kyle and his crew were on time and completed the job in one day! Even staying till after ...Read Dave F.'s full review"

Dave F.via Google
Thomas D.'s home

"We are so happy with the work from Number One Lights, very professional and the results are amazing. Highly recommended!"

Thomas D.via Google
Randy G.'s home

"Very professional installation done in a timely fashion. Easy to use interface for the lights. Lots of patterns to choos...Read Randy G.'s full review"

Randy G.via Google
Peter B.'s home

"Kyle and his partner did an amazing job on our permanent lights 👍"

Peter B.via Google
Connie D.'s home

"We love love love our lights. Kyle is awesome to deal with and stands behind his product."

Connie D.via Google
Brandee M.'s home

"Kyle was so great to deal with. He did a great job on the lights. They look fantastic. So happy."

Brandee M.via Google
Karen L.'s home

"#1 Lights was very good to work with. Kyle did the installation when he said he would. Came back and checked on things t...Read Karen L.'s full review"

Karen L.via Google
Riya P.'s home

"We are absolutely thrilled with our new permanent lights! Kyle was fantastic. Not only was he on time for every appointm...Read Riya P.'s full review"

Riya P.via Google

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